Privacy Policy

Billings Ventures ("PhotoMart", "we", "us") runs photomart.ai. This policy explains what personal information we collect, why, who we share it with, how long we keep it, and the choices you have. It covers the website, the member studio, our emails, the Fine Art Gallery store, and our photographer and affiliate programs.

The Short Version

• We collect what we need to make your pictures, run your account, take payment and deliver orders.
• Your photos are used to make your pictures. We never use them to train AI models, and our providers may not either.
• We do not sell your personal information, and we do not share it for targeted advertising.
• You can delete your photos and pictures yourself at any time, and ask us to erase your account.

1. What We Collect

Information you give us

• Account details: your email address, and your name if you give it. We sign you in with a one-time email code, so we do not store a password.
• Profile choices: things like what you mainly use pictures for, your studio helper, language and theme.
• Your photos: the photos you upload to build a Character Sheet or to make a picture, and any logo or photo you add to a design.
• Your pictures: the pictures the Service creates for you, and the options you chose.
• Other people's photos, with their permission: for example, team members for Business/Headshot Pics, or the name, email and photo of a guest at a Live Pics event.
• Orders: for prints, your name, shipping address, email and phone number; for any purchase, what you bought and when.
• Messages: emails you send us, messages through the site, and conversations with our on-site assistant.
• Photographers and affiliates: the details in your application or profile (such as bio, location, website, social handle, portrait and signature), your PayPal email for payouts, and your agreement acceptance.

Information collected automatically

• Usage information: pages viewed, the page that referred you, campaign tags in links, device type and browser, and actions taken in the studio. We record page visits with a hashed visitor ID rather than your IP address.
• Sign-in security: when a sign-in code is requested, we keep a scrambled (hashed) form of the IP address and browser information to prevent abuse.
• Cookies: see section 7.

Information from others

• Stripe tells us whether a payment succeeded and gives us basic billing details. It does not give us your full card number.
• Referrals: if a friend or affiliate referred you, we record the referral so rewards can be credited.

Photo metadata. Photos can contain hidden details such as the camera used and when and where a photo was taken. For Fine Art Gallery photographers, we read these details to fill in the photo's description, and we may look up a place name from the GPS position. We do not store the GPS position itself.

We do not use your photos to identify you or anyone else, and we do not create face-recognition templates or other biometric identifiers.

2. How We Use It

• To create your Character Sheet and pictures, and deliver them to you.
• To run your account, sign you in, and keep it secure.
• To process payments, credits, prints and downloads.
• To send transactional email: sign-in codes, receipts, finished pictures, download links, order updates and account notices.
• To send optional email such as the weekly picture and giveaway news, if you have not turned them off. You can turn them off in your account or with the link in any such email.
• To answer questions and provide support, including through our on-site assistant.
• To check picture quality. For example, AI compares a finished picture with your reference photos to judge the likeness before you see it.
• To understand how the site is used and improve it.
• To prevent fraud and abuse, enforce our Terms and Content Guidelines, and meet legal duties.
• To pay photographers and affiliates what they have earned.

3. Who We Share It With

We share personal information only with companies that help us run PhotoMart, each only for the job it does, and under terms that limit what they can do with it:

We may also share information:

• when the law requires it, such as in response to a valid court order;
• to protect the rights, safety or property of our users, the public or PhotoMart, including to investigate fraud or abuse;
• with a buyer or successor if our business is sold, merged or reorganized, under a promise to honor this policy; and
• with anyone else when you ask us to or agree to it.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

When you share a picture with a share link, anyone with that link can see that picture. Links are hard to guess, and they stop working if you delete the picture.

4. Artificial Intelligence

To make a picture, we send your reference photos and the chosen style to the AI providers listed above. They return the picture to us. We require these providers to use your content only to provide their service to us. Some providers may keep content for a short time for security or abuse monitoring under their own policies.

We do not use your photos, pictures or instructions to train AI models, and we do not permit our providers to use them for training.

Conversations with our on-site assistant are stored so we can review and improve answers. If a question is useful to others, we may turn it into a general help answer, without anything that identifies you.

5. How Long We Keep It

• While you are a member, your photos, Character Sheets and pictures stay in your account until you delete them. Deleting a picture also deletes our backup copy of it.
• Unused free accounts: an account that has never bought anything and hasn't been used for 90 days is deleted, with its pictures and photos. We email a warning 15 days before; signing in keeps it. An account that has ever bought credits is never deleted this way.
• Free credits and your internet address: to stop free starting credits being claimed over and over, we keep a scrambled (hashed) form of the internet address an account was made from, never the address itself.
• Your uploads are kept only as long as your Character Sheet needs them. [CONFIRM exact rule.]
• Live Pics: the phone photo is deleted once the picture is made. The finished picture and the guest's name and email are deleted 90 days after the picture was taken.
• Site statistics are kept for [180] days.
• Orders, payments and payouts are kept as long as tax and accounting law requires [typically 7 years].
• If you ask us to erase your account, we do it within [7] days, except for records we must keep by law.

Deleted files may remain in encrypted backups for a short time before they are overwritten.

6. Your Choices And Rights

You can, at any time:

• delete any photo or picture, or all of your photos at once, from your account;
• turn off optional emails;
• ask for a copy of your personal information;
• ask us to correct it; and
• ask us to erase your account and personal information.

To make a request, email via our contact page from the email address on your account. We may need to confirm it is you. We answer within 45 days, and do not charge for reasonable requests. You can authorize someone to make a request for you.

Depending on where you live (for example California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other U.S. states, or the EU and UK), you may have additional rights. These include knowing what we collect and share, correcting and deleting it, getting a portable copy, opting out of the sale of your information or targeted advertising (we do neither), and appealing a decision we make on your request. We will not treat you differently for using these rights. If we decline your request, you can appeal by replying to our answer, and you can contact your state attorney general or, in the EU or UK, your data protection authority.

7. Cookies And Similar Tools

We use a small number of cookies:

• Sign-in: keeps you signed in (up to 30 days).
• Referral: remembers who referred you, so rewards and commissions are credited (up to 30 days for friend referrals, up to 365 days for affiliate links).
• Preferences: remembers choices such as light or dark theme.
• Analytics [if enabled]: Google Analytics cookies help us count visits. You can block them in your browser or with Google's opt-out tool.

We also store some preferences in your browser's local storage, such as your theme. We do not use advertising or tracking pixels from social networks.

8. Security

We protect your information with encryption in transit, private storage for original files, short-lived links for downloads, restricted staff access, and trusted providers. No system is perfectly secure. If a breach affects your personal information, we will notify you as the law requires.

9. Children

PhotoMart is for adults 18 and older. We do not knowingly collect personal information from children under 13, or allow anyone under 18 to open an account. [Match the final age rule in the Terms.] If you believe a child has given us information, contact us and we will delete it.

10. Where Your Information Is Stored

We are based in the United States, and our providers may process information in the United States and other countries. If you use PhotoMart from outside the U.S., your information will be transferred to and processed in the U.S.

11. Changes To This Policy

We will update this policy as PhotoMart changes. If a change is significant, we will tell you by email or on the site before it takes effect. The date at the top shows the latest version.

12. Contact

Billings Ventures Winter Garden, FL 34787 rick@photomart.ai