Your account
How do I contact PhotoMart.ai?
You can reach PhotoMart.ai by emailing rick@photomart.ai. That's the direct line to Rick Billings, the photographer behind the studio.
This is the right place to send questions about your account, credits, or how something works. It's also where you can share ideas, or ask for a style you'd love to see added to the library, since new styles are added every week.
If you were charged in error, or you're unhappy with a purchase and haven't used the credits, reaching out by email within 14 days is the way to make it right, as explained in the Terms of Use.
Before you write in, it's worth checking the FAQ and the rest of the Knowledge Base in case your question is already answered there. But if you can't find what you need, don't hesitate to email directly. You can also read more about the studio and the person behind it on the About page.
Can’t find what you need? Search the Knowledge Base, or ask Jordan, our helper, in your studio.

